Our Services

What Getting Support With TVA Looks Like

It’s Monday morning. Your inbox has 47 unread messages, three client follow-ups that slipped through the cracks, and a calendar that double-booked itself again. By the time you finish your coffee — your TVA professional has already handled it. Emails triaged. Processes documented. Books reconciled. Content scheduled. That’s not a one-time win. That’s every single day. This is what your business looks like when the right person is finally in your corner.

The right person changes everything.

Not a platform. A placement.

We listen, we match, we stay. Every TVA professional is thoroughly vetted for your specific scope and working style, and you are supported by an agency that doesn’t disappear after day one.

FIND YOUR PERSON

Who We Support

We don’t just place professionals. We place the right professional for your industry. TVA talent comes ready with the context, terminology, and operational knowledge your business runs on. If you need operational support, we have someone for you.

Health & Wellness

New client intake, appointment scheduling, billing and payment processing, patient inquiries, and digital records organization — so you can focus on your clients instead of the backend admin.

Coaches & Consultants

Client onboarding, session scheduling, inquiry responses, workshop material coordination, and payment tracking — so you can focus on delivering high-impact results instead of managing the logistics.

Real Estate

Lead routing, transaction document organization, listing updates, client communication coordination, and CRM management — so you can stay in the field closing deals instead of getting buried under paperwork.

Construction

Client inquiries, subcontractor schedule coordination, invoicing, tracking change orders, and bookkeeping and accounts receivables — so you don’t have to spend your weekends catching up.

Accountants & Financial Professionals

Client document collection, calendar management, email triage, tax file organization, and invoicing and follow-ups — so you can focus on high-level advisory work instead of the administrative chase.

Legal Practices

Client intake, court date and calendar tracking, email sorting, invoice preparation, and case file organization — so you can focus on billable hours instead of the paperwork chase.

Nonprofits (NGOs), Churches

Donor and member inquiries, event and volunteer scheduling, donation tracking and receipts, and newsletter distribution — so you can focus on your mission and community instead of the operational heavy lifting.

E-Commerce

Customer service responses, order tracking and supplier updates, inventory and product listing maintenance, and store performance reporting — so you can focus on driving traffic and scaling revenue instead of managing the queue.

OUR PACKAGES

Choose Your Level of Support. Select your Scope. Define your Caliber.

No matter where you are in your business journey, your operational support shouldn’t be one-size-fits-all. First, choose the monthly volume of hours your operations require to run smoothly. Then, select the level of execution and strategy your leadership style demands—from reliable task execution to high-level systems architecture.

Find the exact combination that clears your plate, and we’ll curate your perfect match.

Launch

(80 Hours/Month)

Best for founders securing baseline support to clear their plates, streamline daily operations, and buy back their focus.

Choose Your Talent Level for This Tier:

Associate (Entry-Level):

Best for high-volume, routine execution. If you already have the playbooks and just need a reliable, sharp professional to handle daily inbox triage, data entry, and standard admin tasks.

Specialist (Mid-Level):

Best for proactive management. They take over your current workflows, optimize scheduling, coordinate social media, and handle billing with minimal hand-holding.

Strategist (Senior-Level):

Best for fractional operations support. 80 hours of high-level project management, workflow design, or tech/AI integration to launch a new division or fix a broken system.

Growth

(120 Hours/Month)

Built for scaling businesses that require consistent, heavy-lifting operations and an independent team player to keep the gears turning.

Choose Your Talent Level for This Tier:

Associate (Entry-Level):

Best for heavy, predictable daily administrative capacity or customer support queues that require meticulous data consistency and reliable execution.

Specialist (Mid-Level):

The operational sweet spot. 120 hours of proactive ownership across your marketing operations, client account management, and cross-team coordination.

Strategist (Senior-Level):

Deep systems overhaul. A senior leader dedicating 120 hours to auditing your workflows, architecting automated tech stacks, and managing your entire project pipeline.

Scale

(160 Hours/Month)

A full-time operational engine. This is for the founder ready to step entirely out of day-to-day management and into pure vision.

Choose Your Talent Level for This Tier:

Associate (Entry-Level):

Full-time administrative power. A dedicated resource to handle massive volumes of recurring tasks, complex scheduling, data management, and operational maintenance.

Specialist (Mid-Level):

A full-time operational manager. They completely own the day-to-day running of your business, tracking client deliverables, managing documentation, and ensuring consistency.

Strategist (Senior-Level):

Your ultimate operational right-hand. A full-time, senior-level Chief of Staff or Director of Operations executing your vision, integrating advanced tech, and leading projects entirely autonomously.

OUR PACKAGES

Every TVA Tier Includes:

Flexible Engagement Options: Start on a flexible, month-to-month retainer to find your rhythm, or secure long-term operational stability for your business with our 6-month and 12-month commitment options.

The Agility Guarantee: Your initial month is a dedicated alignment phase. If for any reason the day-to-day dynamic isn’t a seamless fit, we manage the transition and re-match you immediately at zero additional cost.

A Dedicated, Vetted Professional: No shared pools, rotating shifts, or algorithmic guesswork. You get a single, dedicated operational professional from Africa’s top tier, hand-selected for your specific business culture and technical workflows.

Strategic Onboarding Support: We don’t just drop a professional into your inbox and drop off. We facilitate the initial hand-off, ensuring your tools, access, and communication channels are structured cleanly from day one.

Continuous Performance Oversight: Ongoing alignment checks and operational check-ins from the TVA management team to ensure your deliverables are consistently met and your standards remain elite as you scale.