Frequently Asked Questions
Everything you need to know before booking a call.
What makes TVA different from other VA agencies?
We aren’t a low-ticket keyword-matching factory or a cheap call center. We operate on an outcome-based model, sourcing certified global talent across operations, customer success, and technical disciplines, and aligning them directly to your business goals.
How do I know I’ll be getting a qualified professional?
We filter out the noise. Because our prerequisites require accredited training and proven technical agility, you aren’t guessing. We match talent to the specific stage and operational needs of your business.
Where is your talent located, and how do you handle vetting?
Our network spans elite talent across international emerging markets. Every professional on our roster holds recognized industry credentials within their domain of expertise and has cleared our rigorous internal competency alignment process before ever being introduced to a client.
What if the placement isn’t the right fit?
We prioritize long-term partnerships. If a placement isn’t hitting the mark or driving the expected outcomes, we facilitate a structured transition and match you with a replacement immediately, with zero operational downtime for your company, at zero extra costs to you.
Will the time zone be an issue?
No. We match talent based on operational alignment. Our professionals are globally distributed and fully capable of adjusting their schedules to provide seamless, dedicated crossover with your business hours in North America, the UK, or the UAE.
How does billing and pricing work?
We keep it completely frictionless. You pay a single, transparent monthly retainer directly to TVA. We handle all international contractor compliance, onboarding infrastructure, and talent disbursements so you can focus entirely on scaling.
How quickly can I get started?
Once we align on your operational bottlenecks during a strategy call, we tap into our pre-vetted roster and can typically introduce your matched professional within a few short days.
Still Have Questions?
We’re real people on the other side of this. Reach out and we’ll get back to you within one business day.